Privacy Policy

ALMS Community Health Center is committed to protecting your privacy and safeguarding your personal and health information in line with HIPAA and other applicable laws.

1. Use of This Website
By visiting or using our site, you agree to this Privacy Policy and our Terms of Use. If you don’t agree, please don’t use the site. We may update this policy from time to time, and updates will be posted here.

2. What Information We Collect
2.1 Non-Personal Information (Automatically Collected)
We collect general data to improve the site and user experience. This includes:

IP address

Browser and device type

Pages visited

Time and date of visit

We may use cookies or similar tools to help us understand how visitors use our site. You can disable cookies in your browser settings.

2.2 Personal and Health Information (Voluntarily Provided)
When you contact us or request services, you may provide:

Name, address, phone, email

Date of birth

Medical conditions or wound care history

Insurance information (including Medicare Part B)

Billing or payment details

We use this information to schedule appointments, provide care, verify insurance, communicate securely, and support your treatment plan.

2.3 Children’s Privacy
This site is not for children under 13. We don’t knowingly collect their information. If you think a child has submitted data, contact us and we will delete it.

3. How We Use Your Information
We use your information to:

Schedule and manage appointments

Provide wound care and related medical services

Verify insurance and process claims

Respond to inquiries or support requests

Improve our website and services

Comply with federal and state healthcare laws, including HIPAA

We never sell or rent your personal information. We may use de-identified data for quality improvement or internal research.

4. HIPAA Compliance
We comply with HIPAA standards to protect your personal health information. All online forms are submitted through a secure, HIPAA-compliant platform (HIPAAtizer). We follow strict administrative, physical, and technical safeguards to keep your data protected.

For more details, visit our HIPAA Compliance page.

5. Cookies and Analytics
We use cookies to:

Remember user preferences

Track website performance

Improve site functionality

You can disable cookies in your browser settings, but some features may not work as intended.

6. Links to Other Sites
Our site may include links to external websites. We’re not responsible for their content or privacy practices. Please review their privacy policies before sharing your information.

7. Security
We use standard security practices—including encryption, secure servers, and role-based access controls—to protect your information. However, no website is 100% secure. Use this site at your own risk.

8. Policy Updates
This Privacy Policy may be updated. Changes will be posted here with the new effective date. Check back periodically to stay informed.

9. Contact Us
For questions about this Privacy Policy or how we protect your data, contact us:

Email: clinicalpatient@almschc.org
Phone: 214-862-5756
Website: https://www.almschc.org/