Opening June 2026
In-Home and Telehealth available now
FAQ
Frequently Asked Questions
Welcome to ALMS Community Health Center’s FAQ page. Below are answers to common questions about appointments, insurance, primary care, pediatric services, mental health care, laboratory testing, chronic disease management and more.
If you do not see your question listed, our team is happy to help.
📞 Call 214-862-5756
📍 4451 E. Broad Street, Mansfield, TX 76063
Frequently Asked Questions
General Questions
What services does ALMS Community Health Center provide?
ALMS Community Health Center offers comprehensive healthcare services for children, adults and families throughout Mansfield and the Dallas–Fort Worth area.
Our services include:
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Primary care and family medicine
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Preventive care and wellness exams
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Pediatric care and school physicals
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Mental health counseling and therapy
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Chronic disease management
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Laboratory testing and screenings
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Telehealth appointments
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Home visit services
We focus on affordable, patient-centered healthcare with transparent pricing and coordinated care.
Where is ALMS Community Health Center located?
We are located at:
4451 E. Broad Street
Mansfield, TX 76063
We proudly serve patients across:
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Mansfield
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Arlington
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Grand Prairie
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Cedar Hill
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Midlothian
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DeSoto
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Burleson
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Dallas–Fort Worth surrounding communities
Do you accept new patients?
Yes. We welcome new patients of all ages, including children, adults and seniors.
What are your office hours?
Office hours may vary depending on provider availability and scheduling needs.
📞 Please call 214-862-5756 for current office hours and appointment availability.
Do you accept walk-ins?
Walk-ins may be accepted based on availability, but appointments are recommended to reduce wait times and ensure provider availability.
Same-day appointments are often available for urgent concerns.
Insurance & Payment Questions
What insurance plans do you accept?
ALMS Community Health Center accepts many major private insurance plans.
📞 Please call 214-862-5756 to verify your specific insurance coverage prior to your appointment.
Do you accept Medicare or Medicaid?
Insurance participation may change over time.
📞 Please contact our office directly to confirm current Medicare or Medicaid participation and eligibility requirements.
What if I do not have insurance?
We provide affordable self-pay options with transparent pricing designed to help uninsured and underinsured patients access care.
Our pricing model includes:
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Transparent upfront pricing
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No membership fees
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No hidden costs
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Pay only for the services you receive
How much does a visit cost without insurance?
Pricing varies depending on the visit type and services provided.
📞 Please call 214-862-5756 for current self-pay pricing information.
Appointments & Scheduling
How do I schedule an appointment?
You can schedule an appointment by:
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Calling 214-862-5756
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Using our online appointment request forms
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Visiting our Mansfield location
Do you offer same-day appointments?
Yes. Same-day appointments may be available for urgent medical concerns, illness evaluations and pediatric sick visits.
Availability varies daily.
Do you offer telehealth appointments?
Yes. Telehealth appointments may be available for select services including:
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Follow-up visits
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Mental health counseling
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Medication management
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Chronic disease monitoring
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Minor illness consultations
Do you provide home visits?
Yes. ALMS Community Health Center offers home visit services throughout portions of the Dallas–Fort Worth area for eligible patients.
📞 Please call to discuss availability and scheduling.
Primary Care Questions
What should I bring to my first appointment?
Please bring:
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Photo ID
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Insurance card (if applicable)
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Medication list
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Medical history information
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Specialist records or recent lab results if available
Can ALMS Community Health Center serve as my primary care provider?
Yes. We provide ongoing primary care for patients throughout Mansfield and surrounding Dallas–Fort Worth communities.
Do you prescribe medications?
Providers may prescribe medications when medically appropriate and clinically necessary.
Can I see the same provider regularly?
Whenever possible, we encourage continuity of care by scheduling patients with the same provider for ongoing treatment and chronic condition management.
Do you provide specialist referrals?
Yes. When specialty care is needed, we help coordinate referrals and communication with specialists.
Can ALMS Community Health Center treat multiple health concerns during one visit?
Yes. Providers can often address multiple concerns during the same appointment, including preventive care, chronic conditions, medication management and new symptoms.
What conditions are commonly treated during primary care visits?
We commonly evaluate and manage:
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High blood pressure
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Diabetes
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High cholesterol
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Respiratory symptoms
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Minor illnesses and infections
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Preventive health concerns
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Minor injuries
Do you provide annual wellness visits?
Yes. We provide comprehensive wellness exams focused on preventive screenings, long-term health monitoring and early detection.
Can I establish ALMS as my long-term primary care provider?
Yes. We focus on long-term patient relationships and continuity of care for individuals and families.
Do you treat patients without insurance?
Yes. We offer transparent self-pay pricing and affordable options for uninsured and high-deductible patients.
Can primary care help prevent future health problems?
Yes. Preventive screenings, routine monitoring and early treatment help reduce long-term health risks and complications.
Pediatric Care Questions
What ages do you see for pediatric care?
We provide pediatric care for infants, children, adolescents and young adults.
Do you provide care for newborns and infants?
Yes. We provide pediatric care beginning in infancy, including wellness visits, developmental monitoring and preventive care.
Do you offer school physicals and sports physicals?
Yes. We provide:
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School physicals
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Sports physicals
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Camp physicals
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Routine wellness exams
Required forms can typically be completed during the visit.
Do you treat pediatric chronic conditions?
Yes. We help manage conditions including:
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Asthma
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ADHD
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Allergies
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Diabetes
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Respiratory conditions
Can my child be seen for sick visits?
Yes. Same-day pediatric appointments may be available for:
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Fever
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Ear infections
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Cough and cold symptoms
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Flu-like illness
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Minor injuries
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Stomach illness
Can you help monitor my child’s growth and development?
Yes. Pediatric visits include growth tracking, developmental assessments and preventive health monitoring.
What if my child is nervous about visiting the doctor?
Our team works to create a calm, supportive environment that helps children feel comfortable during visits.
Do you provide preventive pediatric care?
Yes. Preventive pediatric services include wellness exams, screenings, physicals and long-term health monitoring.
Can pediatric care help identify health concerns early?
Yes. Routine pediatric evaluations help identify developmental, behavioral and medical concerns early when treatment is often most effective.
Mental Health Questions
What mental health services do you offer?
Mental health services may include:
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Anxiety counseling
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Depression treatment
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Trauma and grief support
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Stress management
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Behavioral health support
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Couples counseling
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Family therapy
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Chronic illness emotional support
Are mental health appointments confidential?
Yes. Mental health services are confidential and protected under HIPAA privacy standards.
Do you offer telehealth counseling?
Yes. Secure telehealth therapy appointments are available for many mental health services.
Do you provide couples counseling?
Yes. Couples counseling may be available depending on provider scheduling and treatment needs.
Can you help with grief, stress and life transitions?
Yes. Providers support patients experiencing grief, emotional stress, chronic illness adjustment and major life changes.
How do I know if I should speak with a therapist?
If emotional stress, anxiety, mood changes or life challenges are affecting daily life, relationships, sleep or work, therapy may help.
Can therapy help even if symptoms feel mild?
Yes. Many patients benefit from therapy before symptoms become severe. Early support can improve coping skills and emotional resilience.
Do I need a referral for mental health counseling?
In many cases, no referral is required. Contact our office to discuss scheduling and insurance questions.
Is telehealth therapy private and secure?
Yes. Telehealth counseling uses secure, HIPAA-compliant technology designed to protect patient privacy.
Laboratory & Testing Questions
Do you offer on-site laboratory services?
Yes. Laboratory services may include:
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Blood work
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Urinalysis
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Infection testing
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Preventive screenings
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Chronic disease monitoring
Do I need to fast before blood work?
Some tests require fasting while others do not. Instructions will be provided before your appointment if fasting is necessary.
How do I receive my lab results?
Results may be:
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Reviewed during follow-up visits
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Discussed by phone
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Shared through approved patient communication methods
How quickly will I receive lab results?
Many routine results are available within 24–48 hours, while specialized testing may take longer.
Can lab testing detect health problems before symptoms appear?
Yes. Preventive testing can identify abnormalities early before noticeable symptoms develop.
Do I need an appointment for lab work?
Some testing may be completed during provider visits, while other services may require scheduled appointments.
What types of samples are used for laboratory testing?
Testing may involve blood, urine, swabs or other specimens depending on the test being performed.
Is laboratory testing available for chronic disease monitoring?
Yes. Lab services support monitoring for diabetes, cholesterol disorders, thyroid conditions and other chronic diseases.
Can I discuss my lab results with a provider?
Absolutely. Providers review results, explain findings and discuss recommended next steps.
Chronic Disease Management Questions
Do you help manage diabetes?
Yes. Diabetes management may include:
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Blood sugar monitoring
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A1C testing
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Medication management
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Lifestyle counseling
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Preventive monitoring
Do you treat high blood pressure and high cholesterol?
Yes. We provide ongoing management for hypertension, high cholesterol and cardiovascular risk factors.
How often should chronic disease follow-ups occur?
Follow-up frequency depends on your condition, symptoms and treatment plan.
Why is regular chronic disease monitoring important?
Routine monitoring helps detect changes early, prevent complications and improve long-term health outcomes.
Can chronic disease management reduce hospital visits?
Yes. Consistent monitoring and preventive care may reduce worsening symptoms, emergency visits and hospitalizations.
Do chronic conditions always require medication?
Not always. Some conditions improve with lifestyle modifications, while others require medication and ongoing monitoring.
What lifestyle changes help manage chronic disease?
Nutrition, exercise, stress reduction, sleep quality and preventive care all contribute to better long-term health.
Can multiple chronic conditions be managed together?
Yes. Many patients manage multiple conditions simultaneously through coordinated care plans.
Infection & Illness Questions
Do you provide infection testing?
Yes. Infection testing may include evaluation for:
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Respiratory illness
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Flu-like symptoms
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Strep throat
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Urinary tract infections (UTIs)
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Other common infections
Can you treat urinary tract infections (UTIs)?
Yes. Providers evaluate symptoms and may perform urinalysis or additional testing when appropriate.
Do you treat seasonal allergies?
Yes. We evaluate and manage allergy-related symptoms and respiratory concerns.
When should I seek medical care for an infection?
Seek medical evaluation if symptoms are persistent, worsening, causing fever, breathing difficulty, severe pain or dehydration.
Can infections worsen if left untreated?
Yes. Some infections may progress and lead to complications if not properly evaluated and treated.
Do you offer same-day sick visits?
Yes. Same-day appointments may be available for acute illnesses and infection-related symptoms.
What symptoms may indicate an infection?
Symptoms may include:
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Fever
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Fatigue
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Cough
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Sore throat
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Body aches
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Congestion
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Urinary discomfort
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Swelling or redness
What should I do if symptoms are worsening?
If symptoms worsen, persist or new symptoms develop, contact our office promptly for evaluation.
Can infection testing help prevent spreading illness to others?
Yes. Early diagnosis helps guide treatment, isolation recommendations and return-to-work or school decisions.
Contact & Location Questions
How do I contact ALMS Community Health Center?
📞 Phone: 214-862-5756
📍 Address: 4451 E. Broad Street, Mansfield, TX 76063
Is parking available?
Yes. Free on-site parking is available for patients and visitors.
Trusted Health Resources
For additional medical education and general health information, patients may also find these trusted resources helpful:
Please note that online educational resources should not replace professional medical advice, diagnosis or treatment. Always consult a qualified healthcare provider regarding medical concerns.